Datatang AI collects and annotates customer service voice data for conversational AI training through simulated scenarios and deep machine learning.
Supports the voice data collection in accented English, mixed-English and other specified languages.
Supports tailored collection of real-life customer service voice data in multiple industries such as finance, insurance, e-commerce and mobile network operators.
Audio segmentation for long audio, noise, valid/invalid audio.
Supports multi-paragraph transcription annotation for long and short natural speech audio.
Supports positive or negative emotions information annotation of the speaker's voice.
Supports comprehensive annotation needs for speech, image, video, point cloud, and text data.
The client hopes to enhance the recognition rate of the existing intelligent voice recognition AI. Datatang annotated 1000 hours of Cantonese customer service dialect voice data at a 95% sentence accuracy rate ((number of qualified sentences / total amount of sentences)*100). In order to solve the consistency of Cantonese characters.
The client is developing intelligent customer service voice recognition technology from scratch. By sorting out the customer's scenarios, Datatang provides a systematic data solution, including 5000 hours of off-the-shelf speech datasets with heavy accent, natural conversations, and 1000 hours of annotated voice dataset for specific scenes, which helps the customer to launch.
The customer wants to optimize the knowledge base of the customer service chatbot to improve the service quality. After fully understanding the customer's business, Datatang expands and optimizes the new knowledge points of customers, and deletes, adds and optimizes the similar problems according to the completed knowledge. We have completed the compilation.
Datatang.ai provides comprehensive data annotation and collection services to help you succeed with your AI projects.
Datatang delivers high-quality data with intelligent self-inspection, multiple quality checks, and ISO9001 certification.
30 proven annotation tools for full coverage of voice, image video, 3D point cloud and text data annotation requirements.
We follows Personal Information Protection Act, GDPR, ISO27001/ISO27701 for security and regulatory compliance.
With the help of AI-assisted pre-recognition function, human-computer interaction semi-automatic annotation is realized.